Background
AIR TRANSPORT services in Uganda started with the flying boats that landed at Port Bell, Luzira at the shores of Lake Victoria, to deliver mail. This was an extension of the Wilson Airways that itself started air operations in neighboring Kenya in 1929. In 1946, the Directorate of Civil Aviation (DCA) was formed, followed by the construction of the country’s airport at Entebbe in 1947. Entebbe International Airport was commissioned by princess Elizabeth of England in 1952. Following the establishment of the East African Community, civil aviation services were under a DCA and several government departments, leading to segmentation. The need to harmonise and efficiently run the services led to the establishment of the Uganda Civil Aviation Authority in 1991.
Vision
The Safest, Most Efficient and Affordable Air Transport Service
Objectives
To promote the safe, secure, regular and efficient use and development of civil aviation inside and outside Uganda
Mission
To Maintain the Highest Standards of Safety, Security and Service in Civil Aviation
Core Values
Customer Focus
We value and recognize the contribution of our customers towards development of the aviation industry. They are the reason we exist and it is our duty to respond to their needs in a timely manner. We take pride in delighting our clientele. We invest in our reputation. In all our relationships, quality is our signature. We always involve customers in the development of the industry.
Accountability
We take responsibility for our actions and account for them at all levels. Value for money and good corporate governance are the foundations of our decisions. We will take the high road by practicing the highest ethical standards, and by honoring our commitments.
Team Work
Ours is a team of purpose, working together towards a common goal. We know our people are our biggest and most important asset and we treat our stakeholders and partners with mutual respect and sensitivity. We are committed to an environment where everyone is a valued member, encouraged to contribute and is recognized for their efforts.
Efficiency
We avoid wasteful expenditure in our operations, projects and investments. We ensure optimal utilization of resources to realize maximum output. Our passion for excellence drives us to prioritize our resources, our energies, our plans and programmes, for a better service to our clients.
Innovation
We continuously devise ways and means to improve on service delivery in the aviation industry and this is what differentiates us. To maintain competitive advantage, we embrace new ideas and advancements in technology while cognizant of the fact that we live in a rapidly changing environment.
Integrity
We conduct our business in accordance with the highest standards of professional behavior and ethics. Honesty and transparency are part of our development rhythm. There is tremendous emphasis on observance of sound moral principles in all our dealings.
The Authority advises government on policy matters concerning civil aviation generally and on matters regarding international conventions relating to civil aviation and the adoption of measures necessary to give effect to the standards and recommended practices of the international air transport system.
UCAA among the many functions also:
- Licenses operators and aviation crew
- Provides air navigation services
- Coordinates and directs search and rescue services
- Certifies operators and aircraft
- Establishes, maintains, operates and owns aerodromes
- Carries out other functions as may be conferred upon it by government or any other law.
