May registers increased passenger traffic at Entebbe International Airport

A total of 157,209 passengers passed through Entebbe International Airport in May 2023 (77,912 departures and 79,297 arrivals), an average of 5,071 per day.

The May traffic was higher than the April 2023 traffic by an average of 775 passengers per day.

It is also worth noting that arriving passengers were more than departing passengers in May 2023.

Returning pilgrims from Umrah partly contributed to the surge in traffic.

A number of pilgrims are scheduled to travel to Mecca through Entebbe International Airport from June 13-20, 2023.

Owing to the likely traffic build up, departing passengers are advised to plan for more time so as to avoid missing flights during that period.

UAE officials, MOW&T discuss areas of cooperation in relation to Entebbe International Airport

His Highness Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, a prominent member of the Royal family of the United Arab Emirates, paid a visit to Entebbe International Airport on June 10, 2023. During his visit, he engaged in fruitful discussions with the Minister of Works and Transport, Hon. Gen. Katumba Wamala, focusing on areas of mutual cooperation.

The management of the Uganda Civil Aviation Authority (UCAA) actively participated in this engagement, which aimed to explore opportunities for collaboration. One of the key topics discussed was the potential expansion of cold storage facilities at the airport. By enhancing these facilities, the aim is to augment the value of perishable goods exports.

The visit by His Highness Sheikh Mohammed Bin Maktoum Bin Juma Al Maktoum, alongside the Minister of Works and Transport and UCAA management, underscores the importance of international partnerships and the shared commitment to fostering economic growth and development. This positive dialogue serves as a catalyst for further collaboration, paving the way for future advancements in the Ugandan aviation industry.

Entebbe Airport Enhances Passenger Experience and Facility Upgrades

Entebbe International Airport, the primary gateway to Uganda, is undergoing significant improvements aimed at enhancing passenger experience and upgrading its facilities. The Director General of the Uganda Civil Aviation Authority (CAA), Fred Bamwesigye, provided an update on the progress of the ongoing upgrade and expansion project while speaking to local media in Uganda.

The terminal building at Entebbe International Airport has undergone extensive remodeling to accommodate the growing number of passengers. With the completion of the canopy at departures scheduled for the end of August 2023, departing passengers will now be dropped off at the entrance to the terminal building, providing easier access and a more convenient departure experience.

The overall project, which is currently at an impressive 85% completion level, encompasses various aspects, including the strengthening of the main runway 17/35 and associated taxiways. These upgrades will not only enhance safety but also enable the airport to accommodate larger aircraft, further expanding its capacity to meet the increasing demand for air travel.

Entebbe International Airport’s passenger terminal

Addressing concerns raised earlier this year regarding the conduct of airport staff, the Uganda Civil Aviation Authority has implemented several adjustments to improve customer service and ensure accountability. One notable change includes the embroidery of staff names on their uniforms, facilitating identification and aiding in resolving any complaints that may arise. This measure emphasizes transparency and fosters a stronger bond between passengers and airport personnel.

Moreover, to streamline the departure process and enhance efficiency, the airport has made significant changes by eliminating multiple desks that were previously used, resulting in fewer staff interactions with passengers. This optimization has greatly contributed to the smoother movement of passengers through the airport, reducing queues and wait times.

Fred Bamwesigye further highlighted the recent amendment of the CAA Act, which was originally established in 1991. The amendment aims to harmonize Uganda’s aviation regulations and practices with global standards, ensuring compatibility and adherence to international aviation norms. This step demonstrates the commitment of the Uganda Civil Aviation Authority to align its operations with universal best practices.

The ongoing upgrades and improvements at Entebbe International Airport signify the continuous efforts to provide a world-class aviation experience for travelers and position Uganda as a leading destination in the region. With the project nearing completion and the implementation of customer-centric measures, passengers can expect a more seamless and enjoyable journey through the airport.

As the aviation industry adapts to evolving needs and expectations, Entebbe International Airport remains committed to maintaining high standards and delivering exceptional services to both domestic and international travelers.

Adopted from: Africa Space Africa June 7, 2023

Aviation authority tips public relations practitioners on managing crises

Members of the Public Relations Association of Uganda(PRAU) have visited Entebbe International Airport in a bid to benchmark best practices and how the Uganda Civil Aviation Authority has handled the various crises.

Led by their president Tina Wamala, the public relations practitioners interacted with UCAA’s public affairs department on how it managed the recent crisis on social media by members of the public regarding service delivery at the country’s only international airport.

Speaking to the PRAU members, UCAA Public Affairs manager, Vianney Luggya told the group that communicating is key in managing any crisis.

“Taking action, communicating consistently and in a timely manner, engaging stakeholders, and a post crisis analysis of what was done well and what went wrong for better management in future are key in managing in crisis,” Luggya said.

Crises

Earlier this year, the Uganda Civil Aviation Authority was embroiled in a crisis that threatened the jobs of several officials after members of the public took to social media to accuse some of them of extortion.

Many travelers said they had been asked as much as $1000 to be allowed onto flights whose tickets they already had.

Speaking to PRAU members, the UCAA spokesperson said this crisis was handled in a professional manner that saw them overcome it.

“One of the key issues that helped us deal with it was acknowledging the feedback, which created empathy. Honestly communicating the measures put in place, flexibility in changing tactics and getting the necessary support from key stakeholders at all levels was also important in managing this crisis.”

PRAU president, Tina Wamala described the visit to Entebbe Airport as being fruitful to members.

“Our visit has helped members to compare communication approaches because as an umbrella body that brings together spokespersons from different organizations, learning through capacity building and sharing of experiences with one another is a big part of what we do to improve our various sectors,” Wamala said.

The UCAA Manager in charge of procurement, Godfrey Lutimba Matovu hailed PRAU for visiting and bench-marking with Entebbe International Airport.

“We are always delighted to receive delegations from such professional bodies because it gives us an opportunity to share with them what we are doing and get valuable feedback for continuous improvement for the benefit of Ugandans and all the users of Entebbe International Airport,”Lutimba said.

“I commend PRAU for the various efforts the association is engaging in towards ensuring that the public relations practice is duly recognised as a profession through a bill that is currently getting stakeholder input. That is a step in the right direction that will protect the professionals, weed out the quacks, and ensure that you are held in higher esteem.”

Adapted from: The Nile Post May 29, 2023

UCAA – PRAU HOLD FRUITFUL ENGAGEMENT AT ENTEBBE INTERNATIONAL AIRPORT

Uganda Civil Aviation Authority gladly hosted members of the Uganda Public Relations Association (PRAU) for a familiarisation/benchmarking visit on Friday, May 26, 2023 and had the opportunity to  showcase services/facilities and on-going projects at Entebbe International Airport. The Authority’s Public Affairs department also made a comprehensive presentation on crisis management and lessons learnt from previous experiences. The engagement was fruitful with candid sharing of experiences amongst PR professionals.

“We are always delighted to receive delegations from such professional bodies because it gives us an opportunity to share with them what we are doing and get valuable feedback for continuous improvement for the benefit of Ugandans and all the users of Entebbe International Airport,” said the Manager Procurement, Mr. Godfrey Lutimba Matovu as he delivered the UCAA Director General’s remarks to the members.

He added that whenever key stakeholders like members of PRAU are furnished with the right information in relation to the activities being undertaken at Entebbe International Airport and the plans for the future, they become brand ambassadors to convey the right message that builds the image of the country.

UCAA is a long-standing corporate member partner of PRAU for over 20 years, and has witnessed the positive impact of this collaboration.

“UCAA will continue to partner with all professional bodies in Uganda by encouraging all staff to register through mentorship and subscription to the profession bodies,” said Mr. Matovu.

The PRAU President, Ms Tina Wamala expressed gratitude to UCAA for hosting members of PRAU and sharing with them on the best practices in Crisis Management.

Peter Kaujju of UMEME, one of the PRAU members who participated in the benchmark, moderated the Question and Answer session and commended UCAA’s Public Affairs department for nipping various crisis situations in the bud throughthe various stakeholder engagements highlighted in a presentation delivered by UCAA’s Manager Public Affairs, Vianney Luggya titled “Aviation moment of truth – how the airport social media crisis unfolded.”

Earlier on, Luggya told fellow PR Practitioners that in times of crisis, the most important steps involved “taking action, communicating consistently and in a timely manner, drawing lessons for better management of future situations, stakeholder engagements, acknowledging feedback and being honest/sticking to the truth.”

UGANDA AVIATION EXPO 2023AIMS TO DEMYSTIFY THE AVIATION INDUSTRY

The Uganda Professional Pilots Association (UPPA) has organised an Aviation Expo scheduled to take place from June 22-24, 2023, at Entebbe International Airport. Uganda CAA has joined UPPA in support of the Aviation Expo, which will have a range of activities aimed at educating and engaging the public, tin order to demystify the aviation industry and inspire a new generation of aviation enthusiasts.

One of the primary focus areas of the Aviation Expo is to provide valuable career guidance and information to students and the general public. The Chairman of UPPA, Capt. Ssentamu Aziz, said attendees will have the opportunity to explore various aspects of the aviation industry and gain insights into potential career paths.

“At a modest fee of 200k for regular flights and 300k for VIP flights, members of the public will enjoy joy rides over the Ugandan skies, creating unforgettable memories and igniting a passion for aviation,” Capt. Ssentamu said. The Uganda CAA Director General, Mr. Fred K. Bamwesigye said that the Aviation Expo will provide an opportunity to the public, allowing them to get up close and personal with aircraft. Static aircraft exhibitions will enable the public to step inside the aircraft, interact with cabin and flight crew, and gain first-hand knowledge of aviation operations. Additionally, the event offers a unique opportunity for some lucky individuals to fly for the first time.

The Aviation Expo builds on the heritage of previous aviation events in Uganda. In 2012, the country celebrated its 50th Independence Anniversary with a grand Air Show dubbed Fly @50 for 50k. About 2,100 revellers had a chance to fly for the first time. This time, the event is not fully sponsored, and modest entry and flying fees will be charged to support UPPA in delivering an exceptional experience.

The Aviation Expo is an opportunity to further bridge the gap between the aviation industry and the general public. Future plans include hosting similar events at different airfields across the country. 

Uganda seeks to demystify air transport, showcase latest technology with aviation expo

by Kenneth Kazibwe

The upcoming aviation expo will help demystify air transport among members of the public but also showcase the latest technology, organisers have said.

Addressing journalists on Wednesday at Entebbe International Airport, the Uganda Civil Aviation Authority(UCAA) Director General, Fred Bamwesigye said there are many myths by members of the public about air transport but said these need to rectified.

“Many first-time passengers of air transport always panic at the airport. This is because they have never experienced what happens. The aviation expo is an opportunity to further demystify the seemingly complex industry. This is an attempt to try and get the public to remove the belief and fear that flying is for a few,” Bamwesigye said.

He said whereas flying seems to be a preserve of the rich, it is high time this phobia is dealt with by introducing members of the public to the workings of not only the industry but also the airport.

“During this aviation expo, members of the public will have a chance to enter an aircraft view the cockpit, talk to members of cabin and flight crew to get deeper first-hand knowledge of air transport sector

According to Capt. Aziz Ssentamu, the president of the Uganda Professional Pilots Association, the June 22- 24 expo will allow students and members of the public get information about the happenings in the aviation sector.

“ Government has invested heavily in industry but  the lay person is green about what is happening. We thought it would be important to sensitize public about what happens and in case if you want to join, you know what to do. People are green about the aviation industry and what happens there but this is an opportunity to even get information on how to join aviation,”Capt.Ssentamu said.

He said whereas there are many opportunities in the aviation industry, piloting is what is mostly mentioned but said the expo is another opportunity for everyone, including students to know they can choose various careers in aviation apart from being pilots.

To this, organiser say they have partnered with Ethiopian Airlines, to market the aviation university as an opportunity for members of the public to know how to join the industry, adding that they will invite all operators in the industry to exhibit.

“We also want to create awareness to the public about the evolution of technology in the aviation sector not only in Uganda but world over. This will be an opportunity for everyone to see what is new in the aviation sector.”

According to the president of the Uganda Professional Pilots Association, the aviation expo will be yet another opportunity to lure the private sector to invest in the country’s aviation sector.

“We want to use this expo to open the minds of business personnel on investing in the aviation industry.”

Organisers said the aviation show will also  feature aerobatics by the UPDF Air Force, the Special Forces Command and the Police air wing among others as well as joyrides flying around Kampala.

Previously, Uganda hosted its first ever air show in 2012 as the country celebrated its 50th independence anniversary whereas there have also been mini airshows at Mbarara and Kajjansi airfields.

The airshow will be held at the Old Entebbe airport

According to the Uganda Civil Aviation Authority Director General, the airshow comes at a time when the aviation industry is slowly recovering from the effects of the Covid pandemic.

In April 2023, Entebbe International Airport recorded 127,282 passengers including 62,413 arrivals and 64,870 departures , an average of 4242 per day compared to 122,341 in  the same period in 2022 , an average of 4,078 per day.

Adopted from: The Nile Post May 25, 2923

Uganda sends out feelers on joining SAATM

A bystander for years, Uganda has made its most definitive expression yet, of intent to join the Single African Air Transport market (SAATM). A meeting convened this week to discuss the issue, agreed to establish a multisectoral committee to “consider the matter further.”

The decision came at the end of a multi-stakeholder meeting called by sector regulator Uganda Civil Aviation Authority (UCAA) on April 26, to build internal consensus around the country’s participation in the continental initiative. The proposed committee will be made up of representatives from the core government agencies such as the Ministry of Finance, the Ministry of Works and Transport, the Uganda Tourism Board, and select players from the private sector.

Pitching for SAATM at the meeting, UCAA Deputy Director General, Olive Birungi Lumonya said the proposed liberalization of air services would lift the number of air passengers. “Flying is efficient, quicker, and safer but is not utilized much as the other forms of travel. If this agreement is signed by Uganda, we will be joining the rest of Africa in reducing the cost of travel, and increasing air traffic and business,” she said.

The Wednesday meeting heard candid reasons for the delay, which were attributed to a range of factors including, the competition that the national carrier which was in the process of being revived, would be exposed to under SAATM, the likely impact on aspirations to turn Entebbe into a regional hub and the ability of existing Ugandan air operators to compete effectively with regional airlines which have a stronger financial base, better equipment, with some believed to have been supported with subsidies from their respective governments.

Uganda was also doubtful about the likely benefits accruing from the liberalization of air services amidst the entry restrictions that still exist within the African States. According to a November 2021 IATA Fact Sheet, Uganda was ranked eighth in Africa for visa openness but only 4 percent of the 24 BASA’s reviewed were fully compliant with the Yamoussoukro Decision. Citizens from 18 African countries do require a visa to enter Uganda while those from 34 others can get visas on arrival. But Ugandan citizens face entry restrictions in many African countries, which require them to have entry visas.  

“Initially, Uganda did not sign the Solemn Declaration to join SAATM pending the establishment of mechanisms to give assurance to the revival of Uganda Airlines, which at that time had not commenced operations taking into consideration a highly competitive market resulting from the grant of unrestricted fifth freedom traffic rights to African Airlines,” the meeting was told.

Keen to expand

But with flag carrier Uganda Airlines partially established and keen to expand within Africa as well as parallel initiatives like the African Continental Free Trade Area slowly gaining traction, Uganda feels it can now participate in SAATM with a reasonable degree of reciprocity of benefits.

According to IATA, Uganda would get an additional 4,920 jobs in aviation and spin-off industries by joining SAATM while another 16.070 jobs would be created through “catalytic impact.”

The economy would gain an additional $102.6 million in GDP, 151,000 extra tourism visits, $69.3 million increase in tourism spending, and 9.290 new tourism jobs.

Uganda’s junior minister for Works and Transport, Fred Byamukama said Uganda was ready to join SAATM because it would culminate into a more competitive and better-regulated aviation industry in Uganda and Africa at large. “Government will continue to ensure the country’s air links make her one of the most connected countries in the world to make it compete successfully for economic growth opportunities,” he said.

Adopted from: Air Insight Group April 28, 2023

UCAA seeks to join single African air transport pact

What you need to know:

  • It is an initiative to create a single unified air transport market in Africa to advance the liberalisation of civil aviation in the continent which will, among others,  create a conducive environment for the development of intra-African and international air services.

The Uganda Civil Aviation Authority (UCAA) is seeking to sign a new policy that will among others, stimulate the development of air transport in Uganda and the countinent by joining the Single African Air Transport Movement (SAATM).

SAATM, according to their website is a flagship project of the African Union Agenda 2063.

It is an initiative to create a single unified air transport market in Africa to advance the liberalisation of civil aviation in the continent which will, among others,  create a conducive environment for the development of intra-African and international air services.

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This involves developing and providing safe, reliable, affordable air transport services necessary for the free movement of persons, goods and services in and outside Africa .

Ms Olive Birungi Lumonya, UCAA deputy director general, yesterday said if SAATM is signed, it will reduce the cost of air transport.

“Flying is more efficient, faster, and quicker but it is not being utilised as much as possible because of the high cost of travel, so if this agreement is signed by Uganda, she will be joining the rest of the countries. More than 30 countries have already signed this agreement and it is intended to increase traffic and reduce the cost of travel,” Ms Birungi said during a stakeholders’ meeting in Kampala. The meeting discussed the draft National Civil Aviation Policy in Kampala.

Ms Birungi added that the draft policy is being proposed by the African Civil Aviation Commission to encourage states to embrace the  one single transport movement.

She explained the new arrangement, if adopted will reduce costs of air travel within the continent.

Ms Birungi also noted that UCAA recorded a sharp drop in revenues following the outbreak of Covid-19 in March 2020.

Without revealing how much was lost, Ms Birungi said the pandemic affected the authority, due to  global travel restrictions.

She added that the ongoing  Russia-Ukraine war has also affected  the recovery of the sector.

“These eventualities when they happen, often cause losses in the aviation industry. Uganda lost revenue because of this, but we are now on a recovery path, and as of March this year, we have recovered up to 89 percent of the traffic that we had in 2019,” she said.

In 2019, Entebbe International Airport recorded 1,802,107 international travellers, both incoming and outgoing.  Due to Covid-19, the airport handled 545,000 travellers in 2020, 940,000 passengers in 2021 before hitting nearly 1.6 million passengers last year as countries relaxed  measures.

The State Minister for Transport, Mr Fred Byamukama, yesterday said there is a need to cut fares for domestic and regional flights.

“For example, from Kampala to Kisoro is very expensive by air to the extent that someone using their personal car can save some money. We have worked on many technicalities to make travel simple, when this happens, the economy will grow,” he said.

editorial@ug.nationmedia.com

Adopted from: The Daily Monitor April 27, 2023

SAFETY AND HEALTH COMMEMORATED IN JINJA

Uganda Civil Aviation Authority along with several other organizations took part in the celebrations to mark the World Day of Safety and Health at Work organized by the Ministry of Gender, Labour and Social Development at the Busoga Square in Jinja on April 28, 2023.

The celebrations graced by Hon. Dominic Mafwabi Gidudu the Minister of State for the Elderly, included a band match around Jinja town.

Other organizations that participated in the celebrations, included UMEME, UNOC, STABEX, UEGCL, Petroleum Authority of Uganda and Diamond Trust Bank, among others.

The celebrations were held under the theme “A safe and health working environment as a fundamental principle and right at work.”